Where product data lives and who can reach it

Storage regions and cloud providers

Product data may be stored in the United States, the United Kingdom, Australia, New Zealand, or Canada. Within these countries, data may be stored with major cloud providers, including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure.

The specific region and provider mix for a given deployment is confirmed in the written commercial record.

LLM providers and query processing

We may use large language model (LLM) providers and services, including OpenAI, Anthropic, Microsoft Azure, Amazon Bedrock, and other providers. LLM queries are processed in the United States, the United Kingdom, Australia, New Zealand, or Canada. Queries involving less sensitive information may occasionally be sent for processing in Switzerland, Norway, or the European Union.

The network path to the site

Requests to this site and to the product are served through Cloudflare, and may transit any of Cloudflare’s datacenters worldwide on the way to the storage regions above. Edge transit is how the service stays fast and resilient globally; it is distinct from where data is stored at rest.

Telemetry

Telemetry systems gather data about how the product performs and is used. This includes the diagnostics and analytics described in the Privacy Notice. Telemetry is stored within the United States.

The company may access and analyze telemetry for analytics or engineering purposes from the United States, the United Kingdom, Australia, New Zealand, or Canada.

Operational access

Our developers and engineers may need limited access to the system and product data to operate, support, and secure the service. Such access is permitted only from the United States, the United Kingdom, Australia, New Zealand, or Canada. Access is limited to what a task requires; it is not a general browsing right.

Enterprise deployments

For enterprise customers, a separate auditable edition of the product can be operated for an additional fee, giving a customer stronger protection and oversight of their data than the standard shared service. Its scope, controls, and cost are confirmed during the enterprise conversation.

More detail under NDA

Architecture, sub-processor, and control detail beyond this summary is available under a non-disclosure agreement. Raise it through the request form and we will route the conversation to the right people.